User Flow (12 articles)
Agile user story example: how to write user stories (template included)
Storytime! Ok, well, it isn’t that kind of storytime. User stories are a fun and easy way to collect information, requests, needs, wants, problem-solve, and more. But not just collect… Continue readingMarch 14, 2023•11 min readUser journey vs user flow: what they are, differences & examples
Although we’re framing this like a celebrity deathmatch for comparison’s sake, it’s less user flows vs user journeys and more user flows and user journeys in practice. They’re both used… Continue readingApril 12, 2022•7 min readUser flow vs sitemap: the difference between sitemaps & user flow
User flow vs. sitemaps. They have such similar sounds when you think of them in the context of a site, but are they the same? What differences do they have… Continue readingApril 6, 2022•8 min readThe user flow diagram creation guide (with 3 examples)
Obstacle courses are great…if your intention is to play on one. They’re not so great when you’re navigating a website or app. In fact, there’s arguably no quicker way to… Continue readingApril 5, 2022•11 min readWhat is user story mapping? (Plus 3 story map examples)
How is it that some websites or apps just seem to work flawlessly? Every step, every interaction, every button, intuitively crafted, right where they need to be. While it’s not… Continue readingFebruary 25, 2022•7 min readWhat is customer journey mapping? Create journey maps in 10 steps
How does a customer get from A to B in your business? No matter the industry and no matter what A or B is, your customer is always moving along… Continue readingFebruary 3, 2022•14 min readGetting Started With Building UX & User Flows for E-commerce
If you're going to build a successful e-commerce site, then you need to focus on what users want. If you don't, then even if you get plenty of traffic, you lose money because of uncompleted sales by disgruntled visitors. If you want to avoid that scenario, then it's important to think about user flows to help design a better overall user experience (UX). This topic can often be confusing, so we're going to break it down. Continue readingJuly 31, 2019•10 min readNavigation is For Your Users, Not Your C-Suite
It’s not about them, it’s about everyone else. You’ll say this a lot when you work with your C-suite on setting navigation priorities. Follow these tips to keep them involved, but informed, about the best direction for your site’s IA and overall user experience. Continue readingSeptember 12, 2018•9 min read10 Techniques for Optimizing User Flow on a Website
Is your website underperforming? Before you spend money on more marketing, consider improving the user experience first. User flow optimization is an excellent way to make any site better while maintaining the user as the focus. Before you can discuss how to improve user flow, you must first understand what user flow is. Basically speaking, user flow represents the path taken by a website user to complete a specific task. Continue readingDecember 7, 2017•8 min readOrganizing Web Pages
As “unparalleled user experiences” moves to the top of the list in perfect website design, the structure and organization of your web pages is the most important aspect of your… Continue readingDecember 11, 2014•3 min readPerfecting User Flow in Sitemap Planning
Effective website and app design begins with expert architecture planning and a well-thought out sitemap that is crafted to engage audiences and enhance user experiences. Perfecting user flow is the… Continue readingDecember 11, 2014•3 min readUp Your Conversion Rates with a Better Sitemap
We’ve all seen it before. The website that just doesn’t seem to know what it’s about. The important items seem difficult to find and the less important things are splattered… Continue readingAugust 27, 2013•2 min read